StorCase Technology DS570 - Manual (Page 10)

Introduction 1
DS560/DS570 User's Guide - Rev. A04 StorCase Technology, Inc.
INTRODUCTION
Packaging Information
The StorCase Technology SCSI-to-IDE RAID enclosure is shipped in a container designed to
provide protection and prevent damage during shipment. The unit was carefully inspected
before and during the packing procedure at the factory. Evidence of any damage to the unit
should be reported to the shipper immediately.
If the wrong model has been received, please call your reseller or StorCase at (800) 435-
0642 to arrange for a Return Material Authorization (RMA). StorCase cannot accept returns
which do not display an RMA number on the outside of the package. Return the unit with all
the original packing materials.
Before removing any component from its packaging, discharge any static electricity by
touching a properly grounded metal object.
Serial Number
The unit is labeled with a serial number. This number must be reported to the StorCase Customer
Service Representative in order to receive a Return Material Authorization (RMA) for warranty
claims. Locate the serial number label and record the number in the space provided below.
Serial Number: