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Technical service, Appendix e technical service – Parr Instrument 6200 User Manual

Page 80

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81

6200

Calorimeter Operating Instruction Manual

Should you need assistance in the

operation or service of your instrument,
please contact the Technical Service
Department.

Telephone: (309) 762-7716
Toll Free: 1-800-872-7720
Fax: (309) 762-9453
Email: [email protected]

Any correspondence must include the

following basic information:

1.

The model and serial # of the
instrument.

2. Date

purchased.

3.

Software version(s) shown on the
“Software and Hardware Information”
page.

4.

Help system revision. This is displayed
by pressing the

key
and then the key.


When calling by phone, it is helpful if the

person is close to the instrument in order to
implement any changes recommended by
the Technical Service Department.

Return for Repair

To return the instrument for repair,

please call the Technical Service
Department for shipping instructions and a
RETURN AUTHORIZATION NUMBER.
This number must be clearly shown on the
outside of the shipping carton in order to
expedite the repair process.

If you have not saved the original carton
and traps, please request an A1341DD
packaging return kit.

We prefer the calorimeter to be shipped in
our cartons and traps to prevent shipping
damage.

Ship repair to:

Parr Instrument Company

Attn: Service Department, RMA# XXXX
211- 53rd Street
Moline, Illinois 61265



















APPENDIX E TECHNICAL SERVICE

E-1