Technical service, Appendix e technical service – Parr Instrument 6200 User Manual
Page 80
81
6200
Calorimeter Operating Instruction Manual
Should you need assistance in the
operation or service of your instrument,
please contact the Technical Service
Department.
Telephone: (309) 762-7716
Toll Free: 1-800-872-7720
Fax: (309) 762-9453
Email: [email protected]
Any correspondence must include the
following basic information:
1.
The model and serial # of the
instrument.
2. Date
purchased.
3.
Software version(s) shown on the
“Software and Hardware Information”
page.
4.
Help system revision. This is displayed
by pressing the
and then the
When calling by phone, it is helpful if the
person is close to the instrument in order to
implement any changes recommended by
the Technical Service Department.
Return for Repair
To return the instrument for repair,
please call the Technical Service
Department for shipping instructions and a
RETURN AUTHORIZATION NUMBER.
This number must be clearly shown on the
outside of the shipping carton in order to
expedite the repair process.
If you have not saved the original carton
and traps, please request an A1341DD
packaging return kit.
We prefer the calorimeter to be shipped in
our cartons and traps to prevent shipping
damage.
Ship repair to:
Parr Instrument Company
Attn: Service Department, RMA# XXXX
211- 53rd Street
Moline, Illinois 61265
APPENDIX E TECHNICAL SERVICE
E-1