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EXFO PSO-100 Series Optical Sampling Oscilloscopes User Manual

Page 99

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Troubleshooting

Optical Sampling Oscilloscope

91

Solving Common Problems

The update rate is very slow,

even in Freerun mode and with

16 k samples.

³

You are using a

USB 1.1 port.

³

Your computer is

slow .

³

You have several

other applications

running.

³

If you have a

USB 2.0 port on

your computer

connect the USB

cable to that port

and reinstall the

USB driver.

³

Install the

application on a

faster computer.

³

Close some

applications,

restart the

computer if

necessary.

The power level shown in the

application is much lower than

expected.

³

Signal

wavelength is

outside the

1525-1565 nm

span.

³

Dirty contacts.

³

Use the

1525-1565 nm

span.

³

Clean the

contacts.

Problem

Cause

Possible Solution