EXFO PSO-100 Series Optical Sampling Oscilloscopes - Manual (Page 95)

Optical Sampling Oscilloscope 87
6 Troubleshooting
Solving Common Problems
Problem Cause Possible Solution
Nothing happens when you
start sampling, but you can use
the Start/Stop button.
³
The samples are
outside the
sampling screen.
³
The input power
is too high.
³
Zoom out or pan
to find the
samples.
³
Reduce input
power.
The application freezes and you
cannot use the Start/Stop
button.
³
The unit was
turned off while
the application
was sampling.
³
Turn on the unit
again, then restart
the application on
the host
computer.
The application does not start
at all
³
The MCR is not
installed
³
The system path
is incorrect
³
The MCR version
is incorrect
³
Install the MCR
using the
MCRinstaller
³
See Installing the
Matlab Runtime,
USB Drivers and
Optical Sampling
Oscilloscope
Software on
page 12.
³
When receiving a
new software
update from
EXFO, make sure
that you use the
correct MCR
version.