Before calling service – Philips 48PP9103/05 User Manual
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Before Calling Service
Caution:
Avoid displaying stationary images on your TV screen for an extended period of
time. Stationary patterns generated by the PIP display, computer displays,
teletext, etc., can become permanently ingrained on the picture tube. This
damage is not protected by your warranty as it is a result of misuse. If you need
to display still images, it is always advisable to reduce the brightness and
contrast settings or alternate with normal TV viewing.
Please make these simple checks before calling service. These tips can save you time
and money since charges for TV installation and adjustments of customer controls are
not covered under your warranty.
Symptoms
Items to Check and Actions to follow
'Ghosts' or double
images or teletext
garbled
This may be caused by obstruction to the antenna due to
high rise buildings or hills. Using a highly directional
antenna may improve the picture.
No Power
•
Check that the TV's AC power cord is plugged into mains
socket.
•
Unplug the TV, wait for 60 seconds. Then re-insert plug
into the mains socket and switch on the TV again.
No picture
•
Check antenna connections at the rear of the TV to see if
they are properly connected to the TV input terminal.
•
Possible TV station trouble. Try another channel.
•
Adjust the contrast and brightness settings
Good picture
but no sound
•
Increase the VOLUME.
•
To check that the TV is not muted, press the iQC button
on the remote control.
•
When no TV signal is detected, the TV automatically
mutes the sound.
This is a proper set operation and does not indicate a
malfunction.
•
Check that you have selected a suitable sound system in
"Manual Installation" for this channel.
Good sound but
poor or abnormal
colour or no
picture
• Adjust the contrast and brightness setting.
Snowish picture
and noise
• Check the antenna connection.
Horizontal dotted
lines
This may be caused by electrical interference (e.g.
hairdryer, nearby neon lights, etc.).
• Switch off the equipment.
One white line
across the screen
• Switch off the TV immediately and consult the service
personnel.