Section 8 - troubleshooting guide, 1 introduction, Troubleshooting – AERCO KC1000 Boiler equipped with C-More version 3.04 User Manual
Page 57

TROUBLESHOOTING
Section 8 - TROUBLESHOOTING GUIDE
 
 
 
8.1 INTRODUCTION
This troubleshooting guide is intended to aid 
service/maintenance personnel in isolating the 
cause of a fault in a KC1000 Boiler. The trouble-
shooting procedures contained in this section 
are presented in tabular form in Table 8-1 on the 
following pages This table is comprised of three 
columns labeled: Fault Indication, Probable 
Cause and Corrective Action. The numbered 
items in the Probable Cause and Corrective 
Action columns correspond to each other. For 
example, Probable Cause No. 1 corresponds to 
Corrective Action No. 1, etc. 
 
 
NOTE:
The front panel of the C-More Control Box 
contains an RS232 port which can be interfaced 
to a laptop computer or other suitable device. 
This RS232 communication feature permits 
service personnel to view menu items and data 
logs which can be useful in isolating faults. Refer 
to Section 9 of this manual for detailed RS232 
communication set-up and procedures. 
 
When a fault occurs in the KC1000 Boiler, 
proceed as follows to isolate and correct the 
fault: 
1. Observe the fault messages displayed in the
Control Box display.
2. Refer to the Fault Indication column in the
following troubleshooting table and locate 
the Fault that best describes the existing 
conditions. 
3. Proceed to the Probable Cause column and
start with the first item (1) listed for the Fault 
Indication. 
4. Perform the checks and procedures listed in
the Corrective Action column for the first 
Probable Cause candidate. 
5. Continue checking each additional Probable
Cause for the existing fault until the fault is 
corrected. 
6. If the fault cannot be corrected using the
information provided in the Troubleshooting 
Tables, contact your local AERCO Repre-
sentative. 
8-1
