Kofax Document Exchange Server 2.5 - Manual (Page 10)

Kofax Document Exchange Server Installation Guide for WebLogic
6 Kofax, Inc.
system administrator verify that the VRS component has been installed with
the Kofax Document Exchange Server.
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If PDF is selected as the format for a destination file, scanned documents will not be sent to
that destination. This setting also affects documents scanned from Kofax Document Scan
Server. These documents may appear in Kofax Document Exchange without pages and
preview images.
Workaround: Configure the VM as a dual virtual processor system. If the problem continues, set
the BIOS of the host computer to turn off hyperthreading.
Security Settings for Browsers
If a browser is set to the highest security setting, Kofax Administration Console and Kofax
Document Exchange may not work correctly. These applications depend on JavaScript, and they
must be able to communicate with the server. Therefore, make Kofax Administration Console,
Kofax Document Exchange, and their Help systems trusted sites and enable JavaScript and
cookies.
Text Resizing in Browsers
Panels and scroll bars are not resized automatically when the text size changes. This can cause
enlarged text to appear outside the borders of a panel. It can affect automatic scrolling, such as
when you drag a document to the bottom of a Destination panel to scroll down the list of
destinations. To cause resizing, use the browser’s Refresh command so the panels and scroll bars
are resized to fit the text.
Installation Notes for 64-Bit Computers
If you are installing Kofax Document Exchange Server on a 64-bit computer, note the following
additional requirements.
Kofax Document Exchange Server supports the AMD64 instruction set and architecture on the
Windows operating system. Intel Itanium processors are not supported.
The C:\Program Files (x86) folder is still required for some components of Kofax Document
Exchange Server. To support these components, the Installer does the following:
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Bonjour is installed in both C:\Program Files and C:\Program Files (x86). A Bonjour
subfolder is created in each folder.
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VRS is installed in C:\Program Files (x86).
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All other files are installed in the installation path you specified.
Installing Kofax Document Exchange Server
This section provides the steps to install Document Exchange Server in a WebLogic cluster using
an Oracle database or an Oracle RAC. You will create an administration server, an optional proxy
server, and one or more managed servers. Follow the instructions in the exact order they are
presented. You must log on to each machine as a user with Administrator rights to install Kofax
Document Exchange Server