FRITSCH PULVERISETTE 19 - Manual (Page 54)

11 Guarantee terms
As manufacturer, FRITSCH GmbH provides – above and beyond any guar-
antee claims against the seller – a guaranty valid for the duration of two
years from the date of issue of the guarantee certificate supplied with
the device.
Within this guarantee period, we shall remedy all deficiencies due to
material or manufacturing defects free of charge. Rectification may take
the form of either repair or replacement of the device, at our sole discre-
tion. The guarantee may be redeemed in all countries in which this
FRITSCH device is sold with our authorisation.
This guarantee is subject to the condition that the device is operated
according to the instructions for use / operating manual and its intended
use.
Claims against the guarantee must include presentation of the original
receipt, stating the date of purchase and name of the dealer, together
with the complete device type and serial number.
For this guarantee to take effect, the answer card entitled "Securing of
Guarantee" (enclosed with the device) must be properly filled out and
despatched without delay after receipt of the device and be received
by us within three weeks or alternatively, online registration must be
carried out with the above-mentioned information.
The guarantee will not be granted in cases where:
n Damage has arisen due to normal wear and tear, especially for wear
parts, such as: Crushing jaws, support walls, grinding bowls, grinding
balls, sieve plates, brush strips, grinding sets, grinding disks, rotors,
sieve rings, pin inserts, conversion kits, sieve inserts, bottom sieves,
grinding inserts, cutting tools, sieve cassettes, sieve and measuring
cell glasses.
n Repairs, adaptations or modifications were made to the device by
unauthorized persons or companies.
n The device was not used in a laboratory environment and/or has
been used in continuous operation.
n Damage is present due to external factors (lightning, water, fire or
similar) or improper handling.
n Damage is present that only insubstantially affects the value or
proper functioning of the device.
n The device type or serial number on the device has been changed,
deleted, removed or in any other way rendered illegible
n The above-mentioned documents have been changed in any way or
rendered illegible.
Guarantee period
Conditions for claims against the guar-
antee
Reasons for loss of the guarantee
Guarantee terms
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