Panasonic CT-36VG50 - Manual (Page 50)

Troubleshooting Chart
Before you call for service, determine the symptoms and make a few simple checks shown below.
Symptoms
Picture Sound
Check
INPUT CONNECTORS SEATED PROPERLY
EQUIPMENT CONNECTED TO INPUT CONNECTIONS
ANTENNA LOCATION AND/OR CONNECTION
SNOWY PICTURE NOISY SOUND
ELECTRICAL APPLIANCES. LIGHTS, CARS AND TRUCKS
DIATHERMY AND OTHER MEDICAL EQUIPMENT
VIDEO INPUT CONNECTOR SEATED PROPERLY
INTERFERENCE NOISY SOUND
NORMAL PICTURE NO SOUND
VOLUME CONTROL SETTING
TV SPEAKERS (IF APPLICABLE) IN THE OFF MODE
AUDIO INPUT CONNECTOR SEATED PROPERLY
TRY ANOTHER CHANNEL
NO PICTURE NO SOUND
THAT AC POWER LINE IS PLUGGED INTO AC OUTLET
BRIGHTNESS AND AUDIO CONTROLS SET PROPERLY
VIDEO AND AUDIO INPUT CONNECTORS SEATED PROPERLY
TRY ANOTHER CHANNEL
NO COLOR NORMAL SOUND
COLOR CONTROL SETTINGS
TRY ANOTHER CHANNEL
- MONITOR/HECEIVER IN VIDEO MODE WITH NO SIGNAL
BLACK PICTURE NO SOUND
CHK
CHK MODE NORMAL SOUND
PRESS AND HOLD ACTION AND POWER BUTTONS ON THE
CONTROL PANEL AT THE SAME TIME FOR 5 SECONDS. SCREEN
WILL SHUT OFF, THEN TURN BACK ON; TV WILL BE SET TO
CHANNEL 3 AND CYCLE THROUGH A SPECIAL TEST
' ■ PC MODE
SCRAMBLED IMAGE
NO SOUND
COMPUTER CABLE SEATED PROPERLY
COMPUTER RESOLUTION NOT SET PROPERLY
(REFER TO FOLLOWING PAGES FOR SET UP PROCEDURES)
DISCOLORATION NORMAL SOUND
ADJUST GEOMAGNETIC CORRECTION LOCATED IN
THE SET-UP MENU (IF APPLICABLE)
DISCOLORED
PICTURE
MOVE UNSHIELDED SPEAKERS AWAY FROM PICTURE TUBE
TURN OFF SET. ALLOW TO COOL. TURN SET BACK ON
CHK
CHK MODE NORMAL SOUND
PRESS AND HOLD ACTION AND POWER BUTTONS ON THE
CONTROL PANEL AT THE SAME TIME FOR 5 SECONDS. SCREEN
WILL SHUT OFF, THEN TURN BACK ON. TV WILL BE SET TO
CHANNEL 3 AND CYCLE THROUGH A SPECIAL TEST . ,
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