Panasonic KX-FP121NZ - Manual (Page 103)

Operations
Fax " sending
Problem \ Cause & Remedy/
I cannot send a document • The other party’s fax machine is busy or has run out of paper. Try
again.
• The other party’s machine is not a facsimile. Check with the other
party.
• The other party’s fax machine rings too many times. Send the fax
manually - dial the number, confirm the fax tone, then press
fSTART/SET/COPYl.
The other party complains that
letters on their received document
are distorted.
• If your line has special telephone services such as call waiting,
the service may have been activated during fax transmission.
Connect the unit to a line that does not have these services.
• The extension telephone on the same line is off the hook. Hang
up the extension telephone and try again.
The other party complains that dirty
patterns or black lines appear on
their received document. • The glass or rollers are dirty. Clean them (p. 113).
1 cannot make an international fax
call. • Use the overseas transmission mode (p. 58).
• Add two pauses at the end of the telephone number (p. 32) or dial
manually.
Fax " receiving
I cannot receive a document
automatically. • The receive mode is set to the TEL mode. Set to the TAD/FAX,
FAX ONLY or TELVFAX mode.
• The time taken to answer a call is too long. Decrease the number
of rings (p. 64, 69, 97).
• The greeting message is too long. Shorten the message (p. 82).
The display shows “CONNECTING.... ”
but faxes are not received.
• The incoming call is not a fax. Change the receive mode to the
TEL or TAD/FAX mode.
The recording image is faint. • The sender transmitted a faint document. Ask them to transmit a
clearer copy of the document.
• The thermal head is dirty. Clean it {p. 113).
The printing quality is poor. • Some paper has instructions recommending which side to print
on. Try turning the paper over.
A blank sheet is ejected after the
received document is printed out. • The receiving reduction rate is not programmed correctly.
Program the proper rate (p. 72).
A black line appears on the received
document. • The center rib is dirty. Clean it {p. 113).
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