Mercedes-Benz C-Sedan 2015 COMAND Manual - Manual (Page 102)

Problem Possible causes/consequences and M M Solutions
A message informs you
that the data medium
containing the digital
map is incompatible
with the vehicle soft-
ware.
The data medium containing the digital map cannot be used for
the update.
X
To confirm the message: press the controller.
X Remove the data medium.
X Have the system database checked at an authorized Mercedes-
Benz Center.
Problem Possible causes/consequences and M M Solutions
The map software
update has failed.
The data medium is dirty.
X Clean the data medium.
X Restart the update.
The data medium is scratched.
X Consult an authorized Mercedes-Benz Center.
There is overheating due to excessive temperatures in the vehicle
interior.
X Wait until the vehicle interior has cooled down.
X Restart the update.
COMAND's integrated hard disk is defective.
X
Consult an authorized Mercedes-Benz Center.
Problem Possible causes/consequences and M M Solutions
COMAND asks for an
activation code during
the map update.
The digital map is secured with an activation code.
X Consult an authorized Mercedes-Benz Center.
100
Problems with the navigation system
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