Kontron KTA70M-mITX - Manual (Page 6)

KTD-N0861-B Page 3 General Information
KTA70M/mITX Users Guide
KTA70M/mITX Users Guide
KTA70M/mITX QC 2.0GHz(R-460L) P/N: 66010000
Prod.code:D6P S/N: 01111336
KONTRON Technology Technical Support
If you have questions about installing or using your KONTRON Technology Product, then check this User’s
Manual first – you will find answers to most questions here. To obtain support please contact your local
Kontron Sales Partner or Kontron Field Application Engineer (FAE).
Before Contacting Support: Please be prepared to provide as much information as possible:
 CPU Board
1. Type and P/N (Part Number), find label like:
2. S/N (Serial Number), find label like:

Configuration (if relevant)
1. CPU Type and Clock speed
2. DRAM Type and Size.
3. BIOS Revision (find the version info in the BIOS Setup Menu).
4. BIOS Settings different than Default Settings.

System (if relevant)
1. OS (Operating System) Make and Version.
2. Driver Version numbers: Graphics, Network, and Audio etc.
3. Attached Hardware: Harddisks, CD-Rom, Display Panels etc.
If the Kontron Technology product seems to be defect and you want to return it for repair, please follow the
guide lines from the following page:
http://kontron.com/services/rma-information/kontron-technology-a-s/