Troubleshooting – Detex V40 EE User Manual
Page 14
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TROUBLESHOOTING
Technical Support 1-800-729-3839
Probable Cause
Turn key clockwise to OFF position.
Confirm strike is pushing in dead latch. Door must be closed.
Confirm 24VDC power on the delayed egress device main
board terminals 1(+) & 2(-).
Confirm closed fire loop connection on power supply.
Confirm cable is plugged in properly.
Confirm the mortise cylinder is functioning correctly.
Confirm the 2 pin connector on the latch end coming from the
pushpad switch is plugged in properly.
Confirm closed fire loop connection on power supply.
Confirm the 2-pin header with the two red wires are plugged into
the delayed egress main board.
Confirm 24VDC power on the delayed egress device main
board terminals 1&2.
Factory installed jumper removed from terminals 3 and 4.
Check battery. If no battery is needed, slide DisLoBat switch on
delayed egress main board to 'ON'. See electrical pages of
instructions.
Problem
Alarm sounds when power is applied:
No green light when key is turned CCW:
No delayed egress:
Both red and green lights on:
Low battery signal-
Two chirps every 45 seconds:
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