Nikon LS-10 Installation Guide for Macintosh - Manual (Page 63)

Troubleshooting
problem. Make sure that you have a terminated device at the end of the SCSI chain.
Macintosh Ilfx systems require a special
black
terminator. One is supplied with every
Ilfx system. If you are installing a Coolscan, do «of use the gray terminator that ships
with Coolscan to terminate a Ilfic system. Doing so may result in damage to your
Macintosh’s motherboard.
3. You may wish to eliminate all non-essential items from the SCSI chain and try
restarting again.
4. You may have to rearrange your SCSI devices and cables on the SCSI chain
until you find a combination that works.
5. You may have to remove SCSI devices with DB-25 connectors.
6. You may need to contact the vendors of your other SCSI devices to determine
if they are internally terminated. Generally, you should not have more then one termi­
nated device on your SCSI chain. Certain devices and arrangements may require more
then one terminator. However, these instances are rare.
You should contact Nikon Technical Support if you are experiencing severe diffi­
culty and have worked through the preceding corrective steps without success.
• Problem: I can't get the software installation to finish.
Action:
You may have an extension conflict. Restart your Macintosh with the
Shift key held down, then run the Installer again.
• Prohlem: My Centris 610/650/660AV or Quadra 800/840AV 'hangs' at the
completion of a scan.
Action:
Version 4.0 of the Nikon Scanner plug-in software will not operate prop­
erly on these particular systems. Check your distribution diskette for the version num­
ber, then contact Nikon for a software update.
• Probiem: I can't open TIFF files created by Coolscan Control in other
applications.
Action:
Use
Nikon Control
for saving TIFF files. TIFF files created in Coolscan
Control can only be opened by Photoshop 2.0.1.
• Problem: If I open SCSI Probe or other software that lists SCSI devices while
scanning in Photoshop 2.5, the scan stops.
Page 56
Action:
When scanning in the background, do not use software that sends an
Nikon
Coolscan Installation Guide for Macintosh