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Dell Inpsiron 560 (Late 2009) User Manual

Page 336

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336

Getting Help

Diagnostics Checklist

Name:

Date:

Address:

Phone number:

Service Tag (bar code on the bottom or back of your computer):

Express Service Code:

Return Material Authorization Number (if provided by Dell support technician):

Operating system and version:

Devices:

Expansion cards:

Are you connected to a network? Yes No

Network, version, and network adapter:

Programs and versions:

See your operating system documentation to determine the contents of the
system’s start-up files. If the computer is connected to a printer, print each file.
Otherwise, record the contents of each file before calling Dell.

Error message, beep code, or diagnostic code:

Description of problem and troubleshooting procedures you performed: