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Mouse problems – Dell Inpsiron 560 (Late 2009) User Manual

Page 295

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Troubleshooting

295

• See the software documentation for minimum memory requirements. If necessary,

install additional memory (see the documentation shipped with your computer).

• Reseat the memory modules (see the documentation shipped with your computer) to

ensure that your computer is successfully communicating with the memory.

• Run the Dell Diagnostics (see"Running the Dell Diagnostics" on page 281).

I

F

YOU

EXPERIENCE

OTHER

MEMORY

PROBLEMS

• Reseat the memory modules (see the documentation shipped with your computer) to

ensure that your computer is successfully communicating with the memory.

• Ensure that you are following the memory installation guidelines (see the

documentation shipped with your computer).

• Ensure that the memory you are using is supported by your computer. For more

information about the type of memory supported by your computer, see the
documentation shipped with your computer.

• Run the Dell Diagnostics (see "Running the Dell Diagnostics" on page 281).

Mouse Problems

CAUTION:

Before you begin any of the procedures in this section, follow the

safety instructions shipped with your computer. For additional safety best
practices information, see the Regulatory Compliance Homepage at
www.dell.com/regulatory_compliance.

C

HECK

THE

MOUSE

CABLE

• Ensure that the cable is not damaged or frayed and check cable connectors for bent or

broken pins. Straighten any bent pins.

• Remove any mouse extension cables, and connect the mouse directly to the computer.

• Verify that the mouse cable is connected as shown on the setup diagram for your

computer.

R

ESTART

THE

COMPUTER

1

Simultaneously press to display the Start menu.

2

Press <

u>

,

press the up- and down-arrow keys

to highlight Shut down or Turn

Off, and then press .

3

After the computer turns off, reconnect the mouse cable as shown on the setup
diagram.

4

Turn on the computer.

T

EST

THE

MOUSE

Connect a properly working mouse to the computer, then try

using the mouse.

C

HECK

THE

MOUSE

SETTINGS