Optical drive problems – Dell Inpsiron 560 (Late 2009) User Manual
Page 288
288
Troubleshooting
F
OR
DRIVES
THAT
USE
SLOT
-
LOADING
,
ENSURE
THAT
THE
MEDIA
IS
COMPLETELY
IN THE
SLOT
R
UN
THE
D
ELL
D
IAGNOSTICS
—
See your computer’s
Documentation and see
"Running the Dell Diagnostics" on page 281.
Optical Drive Problems
R
UN
THE
H
ARDWARE
T
ROUBLESHOOTER
—
R
UN
THE
D
ELL
D
IAGNOSTICS
—
See "Running the Dell Diagnostics" on page 281.
Optical Drive Problems
NOTE:
High-speed optical drive vibration is normal and may cause noise, which
does not indicate a defect in the drive or the media.
NOTE:
Because of different regions worldwide and different disc formats, not all
DVD titles work in all DVD drives.
A
DJUST
THE
W
INDOWS
VOLUME
CONTROL
—
• Click the speaker icon in the lower-right corner of your screen.
• Ensure that the volume is turned up by clicking the slide bar and dragging it up.
• Ensure that the sound is not muted by clicking any boxes that are checked.
C
HECK
THE
SPEAKERS
AND
SUBWOOFER
—
See "Sound and Speaker Problems" on
Problems Writing to an Optical Drive
C
LOSE
OTHER
PROGRAMS
—
The optical drive must receive a steady stream of data
during the writing process. If the stream is interrupted, an error occurs. Try closing all
programs before you write to the optical.
T
URN
OFF
STANDBY
MODE
IN
W
INDOWS
BEFORE
WRITING
TO
A
DISC
—
See
"Configuring Your Power Settings" on page 137 or search for the keyword
standby in
Windows Help and Support for information on power management modes.
Hard Drive Problems
R
UN
C
HECK
D
ISK
—
Windows Vista
1
Click Start
and click Computer.
2
Right-click Local Disk C:.
3
Click Properties
→ Tools→ Check Now.