Dell Inpsiron 560 (Late 2009) - Manual (Page 287)

Troubleshooting
287
Solving Problems
Battery Problems
CAUTION:
There is a danger of a new battery exploding if it is incorrectly
installed. Replace the battery only with the same or equivalent type recommended
by the manufacturer. Discard used batteries according to the manufacturer's
instructions.
CAUTION:
Before you begin any of the procedures in this section, follow the
safety instructions shipped with your computer. For additional safety best
practices information, see the Regulatory Compliance Homepage at
www.dell.com/regulatory_compliance.
R EPLACE THE BATTERY — If you have to repeatedly reset time and date information
after turning on the computer, or if an incorrect time or date displays during start-up,
replace the battery (see the instructions that came with your computer). If the battery
still does not work properly, contact Dell (see "Contacting Dell" on page 337).
Drive Problems
CAUTION:
Before you begin any of the procedures in this section, follow the
safety instructions shipped with your computer. For additional safety best
practices information, see the Regulatory Compliance Homepage at
www.dell.com/regulatory_compliance.
E NSURE THAT M ICROSOFT® W INDOWS® R ECOGNIZES THE DRIVE —
Windows Vista
®
• Click Start → and click Computer.
If the drive is not listed, see your Service Manual or contact Dell (see "Contacting
Dell" on page 337).
Windows
®
XP
• Click Start → and click My Computer.
T EST THE DRIVE —
• Insert another disc to eliminate the possibility that the original drive is defective.
C LEAN THE DRIVE OR DISK — See "Maintenance Tasks (Enhance Performance and
Ensure Security)" on page 125.
C HECK THE CABLE CONNECTIONS
F OR DRIVES WITH SPINDLES AND / OR TRAYS , E NSURE THAT THE MEDIA IS SNAPPED
ONTO THE SPINDLE