Dell Precision 370 - Manual (Page 113)

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Solving Problems
Dell Precision™ Workstation 370 User's Guide
Troubleshooting Tips
Battery Problems
Card Problems
Card Fan Problems
Drive Problems
E-Mail, Modem, and Internet Problems
IEEE 1394 Device Problems
Keyboard Problems
Lockups and Software Problems
Memory Problems
Mouse Problems
Network Problems
Power Problems
Printer Problems
Serial or Parallel Device Problems
Sound and Speaker Problems
Video and Monitor Problems
Troubleshooting Tips
Follow these tips when you troubleshoot your computer:
If you added or removed a part before the problem started, review the installation procedures and ensure that the part
is correctly installed.
If a peripheral device does not work, ensure that the device is properly connected.
If an error message appears on the screen, write down the exact message. This message may help technical support
personnel diagnose and fix the problem(s).
If an error message occurs in a program, see the program's documentation.
Battery Problems
Fill out the Diagnostics Checklist as you complete these checks.
CAUTION: There is a danger of a new battery exploding if it is incorrectly installed. Replace the battery
only with the same or equivalent type recommended by the manufacturer. Discard used batteries
according to the manufacturer's instructions.
CAUTION: Before you begin any of the procedures in this section, follow the safety instructions located in
the Product Information Guide.
Replace the battery — If you have to repeatedly reset time and date information after turning on the
computer, or if an incorrect time or date displays during start-up, replace the battery. See "Replacing the
Battery." If the battery still does not work properly, contact Dell .
Card Problems