Dell PowerEdge 2850 - Manual (Page 42)

Problem
l Error message indicates a RAID controller problem.
l RAID controller performs incorrectly or not at all.
Action
1. Run the appropriate online diagnostic test. See " Using Server Administrator Diagnostics " in "Running the System Diagnostics."
2. Remove the bezel. See " Removing the Bezel ."
3. Turn off the system and attached peripherals, and disconnect the system from the electrical outlet.
4. Open the system. See " Opening the System ."
5. Ensure that the controller card is firmly seated in its connector. See " Installing a RAID Controller Card " in "Installing System Options."
6. Ensure that the appropriate cables are firmly connected to their corresponding connectors on the controller card.
7. Close the system. See " Closing the System ."
8. Reconnect the system to the electrical outlet, and turn on the system and attached peripherals.
If the problem persists, see the RAID documentation for more information on troubleshooting.
Troubleshooting Expansion Cards
Problem
l Error message indicates a problem with an expansion card.
l Expansion card performs incorrectly or not at all.
Action
1. Run the appropriate online diagnostic test. See " Using Server Administrator Diagnostics " in "Running System Diagnostics."
2. Open or remove the bezel. See " Removing the Bezel ."
3. Turn off the system and attached peripherals, and disconnect the system from the electrical outlet.
4. Open the system. See " Opening the System ."
5. Ensure that each expansion card is firmly seated in its connector. See " Installing an Expansion Card Card" in "Installing System Options."
6. Close the system. See " Closing the System ."
7. Reconnect the system to the electrical outlet, and turn on the system and attached peripherals.
If the problem persists, go to the next step.
CAUTION: Only trained service technicians are authorized to remove the system cover and access any of the components inside the system. See
your Product Information Guide for complete information about safety precautions, working inside the computer, and protecting against
electrostatic discharge.
NOTE: When troubleshooting an expansion card, see the documentation for your operating system and the expansion card.
CAUTION: Only trained service technicians are authorized to remove the system cover and access any of the components inside the system. See
your Product Information Guide for complete information about safety precautions, working inside the computer, and protecting against
electrostatic discharge.