Dell Inspiron 3500 - Manual (Page 55)

Troubleshooting Your Computer 3-9
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When errors occur during the boot routine that cannot be reported on the built-in dis-
play or on an external monitor (if attached), the computer may emit a series of beeps
that identify the problem. The
beep code is a pattern of sounds: for example, one
beep, followed by a burst of three beeps, followed by a single beep, and then another
burst of three beeps (code 1-3-1-3) means that the computer was unable to read data
from the keyboard. This information is important to the Dell support staff if you need
to call for technical assistance.
When a beep code is emitted, write it down on a copy of the Diagnostics Checklist
found in Chapter 5, and then look it up in Table 3-3. If you are unable to resolve the
Parity check 2
nnnn
A parity error was found in
the I/O bus at address
nnnn.
Call Dell for technical assistance. (For instructions,
see Chapter 5, “Getting Help.”)
Real time clock
error
The CMOS battery that
supports data stored in
NVRAM may be dead. Call Dell for technical assistance. (For instructions,
see Chapter 5, “Getting Help.”)
Shadow RAM
failed at off-
set: nnnn
Shadow RAM failed at
address
nnnn.
Call Dell for technical assistance. (For instructions,
see Chapter 5, “Getting Help.”)
CMOS battery is
dead—Replace
and run Setup
The CMOS battery does not
have enough charge to
power the computer. Call Dell for technical assistance. (For instructions,
see Chapter 5, “Getting Help.”)
System cache
error—cache
disabled
The primary cache internal to
the microprocessor has
failed. Call Dell for technical assistance. (For instructions,
see Chapter 5, “Getting Help.”)
System CMOS
checksum bad—
run Setup
The BIOS has been updated.
CMOS has been corrupted or
modified, possibly by an
application program that
changes data stored in
CMOS.
Reboot the computer and press as soon as
you see the Dell logo screen to enter the Setup pro-
gram and reconfigure the system. If the problem
persists, call Dell for technical assistance. (For
instructions, see Chapter 5, “Getting Help.”)
System RAM
failed at off-
set: nnnn
System RAM failed at
address
nnnn in the 64-KB
block at which the error was
detected.
Call Dell for technical assistance. (For instructions,
see Chapter 5, “Getting Help.”)
System timer
error
A chip on the system board
may be malfunctioning. Run the System Set test group and the Keyboard
Controller Test in the Dell Diagnostics. (For
instructions, see Chapter 4, “Running the Dell
Diagnostics.”)
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NOTE: For the full name of an abbreviation or acronym used in this table, see the Glossary in the System User’s Guide.