Dell Precision M2300 (Late 2007) - Manual (Page 22)

l Use the Service Tag to identify your computer when you use
support.dell.com or contact support.
l Enter the Express Service Code to direct your call when contacting
support.
l Solutions — Troubleshooting hints and tips, articles from technicians,
and online courses, frequently asked questions
l Community — Online discussion with other Dell customers
l Upgrades — Upgrade information for components, such as memory,
the hard drive, and the operating system
l Customer Care — Contact information, service call and order status,
warranty, and repair information
l Service and support — Service call status and support history,
service contract, online discussions with technical support
l Dell Technical Update Service — Proactive e-mail notification of
software and hardware updates for your computer
l Reference — Computer documentation, details on my computer
configuration, product specifications, and white papers
l Downloads — Certified drivers, patches, and software updates
l Notebook System Software (NSS)— If you reinstall the operating
system for your computer, you should also reinstall the NSS utility.
NSS provides critical updates for your operating system and support
for processors, optical drives, USB devices, and so on. NSS is
necessary for correct operation of your Dell computer. The software
automatically detects your computer and operating system and
installs the updates appropriate for your configuration.
Dell Support Website — support.dell.com
NOTE: Select your region or business segment to view the appropriate support
site.
To download Notebook System Software:
1. Go to support.dell.com, select your region or business segment, and
enter your Service Tag.
2. Select Drivers & Downloads and click Go.
3. Click your operating system and search for the keyword Notebook
System Software.
NOTE: The support.dell.com user interface may vary depending on your
selections.
l Software upgrades and troubleshooting hints — Frequently asked
questions, hot topics, and general health of your computing
environment
Dell Support Utility
The Dell Support Utility is an automated upgrade and notification system
installed on your computer. This support provides real-time health scans of your
computing environment, software updates, and relevant self-support
information. Access the Dell Support Utility from the icon in the taskbar.
l How to use Microsoft Windows XP or Windows Vista®
l How to work with programs and files
l How to personalize my desktop
Windows Help and Support
Microsoft Windows XP:
1. Click the Start button and click Help and Support.
2. Either select one of the topics listed, or type a word or phrase that
describes your problem into the Search box, click the arrow icon, and
then click the topic that describes your problem.
3. Follow the instructions on the screen.
Microsoft Windows Vista:
1. Click the Windows Vista Start button , and then click Help and