Dako Autostainer User Manual
Page 49

 
 
Problem
Possible Cause
Course of Action
Words on your 
monitor screen 
are too dim. 
The brightness 
control is not set 
properly. 
Adjust the brightness control.
Image on the 
desktop is 
grainy and the 
color is 
incorrect. 
Windows started 
in “Safe Mode.” 
Shut down the computer by using the Windows “Start” 
button located at the bottom left corner of the screen and 
selecting Shut Down. This button may be hidden requiring 
you to drag the mouse pointer off the bottom of the screen 
for it to appear. Always shut down the computer using this 
method. Perform Scan Disk through Windows 
Explorer/Accessories/System Tools/Scan Disk. 
For assistance, contact a Dako representative. 
Color depth has 
been adjusted 
too low. 
At the Windows Desktop, use the mouse to right-click 
anywhere other than an icon, a drop-down menu displays. 
Select Properties. The Windows Display Properties window 
should appear. Select the Settings tab. In the Colors box 
verify that “High Color (16 bit)” is displayed. If it is not, 
select it and save changes. 
The printer 
does not 
respond to 
print 
command. 
The printer may 
be in Manual 
Feed mode. 
Briefly press and release the Front Panel Button on the 
printer. 
The
parallel
cable between 
the printer and 
the computer is 
not connected 
properly. 
Disconnect and reconnect the parallel cable between the 
printer and the computer. 
 
 
 
The
parallel
cable is 
defective. 
Check the cable on another system with a print job that you 
know works, or connect another parallel cable. 
 
 
 
 
 
 
 
 
 
Autostainer Handbook
41
