Dako Autostainer User Manual
Page 46

Problem
Possible Cause
Course of Action
Buffer or DI Water does not flow 
out during a run or a prime. (Cont.) 
Tubing is disconnected at 
the inlet fitting(s). 
Check the tubing to verify 
that the fittings are secure. 
Inlet filters are clogged and 
are restricting fluid flow. 
Check the inlet filter at the 
end of the tubing in the 
carboy - clean if necessary. 
Dako recommends using a 
tube and cap assembly 
(S3472) to prevent foreign 
objects from entering the 
carboys and possibly 
clogging the filter. 
Tubing not completely 
inserted into carboy. 
 
Ensure that buffer and DI 
water tubing is fully inserted 
into the proper carboys. 
Faulty buffer / DI water 
pump. 
Contact a Dako 
representative. 
All waste collects into one waste 
container. 
“Switch” is not programmed 
in the Protocol Template. 
Program a “Switch” in the 
Protocol Template. 
Waste tubing not placed in 
the proper waste carboy. 
Insure that all waste tubes 
lead to proper carboy. 
Faulty
waste
pump.
Contact a Dako 
representative. 
Waste backs up in the sink.
Clogged sink filter.
Clean the filter when the 
instrument is not in use. 
Using a small brush and 
some water, remove the 
material causing the 
blockage. 
Reagent probe is not dispensing 
reagent. 
Insufficient reagent in vial. 
 
If the system detects 
insufficient reagent to 
complete the current step, 
you have one minute to add 
reagent, after which some 
slides may be skipped. 
Clogged reagent probe.
Contact a Dako 
representative. 
Bubbles on the surface of 
the reagent in the vial. 
Remove bubbles.
The yellow three-way 
stopcock valve on the 
syringe has been moved. 
Verify that the OFF position 
of the valve is in the down 
direction. The valve should 
be in a “T” configuration. 
Z-head assembly is hitting slide 
racks during priming or during run. 
Arm is out of alignment.
Emergency stop the run and 
restart the run. Remove 
steps already performed. 
Recheck Reagent Layout 
Map as this may cause vials 
to be reassigned to new 
locations. 
Blow head/wash head is 
bent. 
Contact a Dako 
representative. 
 
 
38
Autostainer Handbook
