Call pickup – Yealink SIP-T48G User Manual
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User Guide for the SIP-T48G IP Phone
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2. User on phone A wants to take the call in a conference room for privacy, then tap
the call park key on phone A.
3. User on phone A walks to an available conference room where the phone is
designated as phone C. The user dials the call park retrieve code to retrieve the 
parked call. 
The system establishes call between phone C and B.
Note
You can use call pickup to answer someone else’s incoming call on the phone. The 
SIP-T48G IP phone supports directed call pickup and group call pickup. Directed call 
pickup is used for picking up a call that is ringing at a specific phone number. Group call 
pickup is used for picking up a call that is ringing at any phone number in the group. The 
pickup group should be predefined, contact your system administrator for more 
information. 
You can pick up an incoming call by using the DPickup/GPickup soft key. To use call 
pickup, you need to configure the call pickup code beforehand on a global or per-line 
basis via web user interface. The call pickup code configured on a per-line basis takes 
precedence over that configured on a global basis. 
Note
Directed Call Pickup
To enable directed call pickup and configure the directed call pickup code on a global 
basis via web user interface: 
1. Click on Features->Call Pickup.
2. Select Enabled from the pull-down list of Directed Call Pickup.
The call park code and call park retrieve code
are predefined on the system server.
Contact your system administrator for more information.
If the parked call is not retrieved within a period of time assigned by the system, the
phone performing call park feature will receive call back.
If there are many incoming calls at the same time, pressing the GPickup soft key on the
phone will pick up the call that rings first.
