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Call pickup – Yealink SIP-T48G User Manual

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User Guide for the SIP-T48G IP Phone

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2. User on phone A wants to take the call in a conference room for privacy, then tap

the call park key on phone A.

3. User on phone A walks to an available conference room where the phone is

designated as phone C. The user dials the call park retrieve code to retrieve the
parked call.

The system establishes call between phone C and B.

Note

You can use call pickup to answer someone else’s incoming call on the phone. The
SIP-T48G IP phone supports directed call pickup and group call pickup. Directed call
pickup is used for picking up a call that is ringing at a specific phone number. Group call
pickup is used for picking up a call that is ringing at any phone number in the group. The
pickup group should be predefined, contact your system administrator for more
information.

You can pick up an incoming call by using the DPickup/GPickup soft key. To use call
pickup, you need to configure the call pickup code beforehand on a global or per-line
basis via web user interface. The call pickup code configured on a per-line basis takes
precedence over that configured on a global basis.

Note

Directed Call Pickup

To enable directed call pickup and configure the directed call pickup code on a global
basis via web user interface:

1. Click on Features->Call Pickup.

2. Select Enabled from the pull-down list of Directed Call Pickup.

The call park code and call park retrieve code

are predefined on the system server.

Contact your system administrator for more information.

If the parked call is not retrieved within a period of time assigned by the system, the

phone performing call park feature will receive call back.

If there are many incoming calls at the same time, pressing the GPickup soft key on the

phone will pick up the call that rings first.