BridgeWave AR80 - Manual (Page 39)

AR/GE/FE/U 80/80X Installation Manual
34 580­00519 rev. D
Apendix A Troubleshooting
The following table provides a summary of possible problems you might encounter while installing a
BridgeWave 80GHz link, along with possible causes and their solutions.
Extensive troubleshooting support and knowledgebase articles are
available at the BridgeWave eSupport knowledgebase online at:
http://bridgewave.com/support/kbrma.htm
Contact BridgeWave support to obtain a login account.
Table A­1: Troubleshooting
Problem Possible Cause Resolution
No power to radio Wrong polarity of supply voltage Use a DVM to determine the
polarity and voltage on the DC
cable.
(See Section 3.7.2)
The supply voltage measured at
the radio (when connected) is
below 15VDC The cable run is too long or the
cable gauge is too small.
Shorten the length of the cable
or use larger gauge cable.
(See section 3.7.2)
Fiber light lit at radio but not on
network equipment Fiber connector not inserted
properly Check fiber connections at radio
and at network equipment.
Inconsistent fiber port
configuration between radio unit
and connected switch or router. Verify the configuration of the
network equipment. Both ports
must either be set to auto­
negotiate or each must be set to
not auto­negotiate with flow
control disabled.
One or both of the fibers have
been damaged Use a loopback connector at
the radio to verify the radio is
OK, repeat at the networking
equipment. Visually inspect the
fiber cable.
Radio link is down AND LSP
mode enabled. Operation normal.
Check RF status of both radios
and LSP option of both radios
NMS Setup tab.
Check for rain event or other
obstruction in RF path, or radio
is out of alignment.
RSL voltage lower then
expected Incorrect calculation of link
distance Verify that the calculation tool
used and the GPS used both
have the same annotation
system (degree hours minutes
seconds or degree with a
decimal value)