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Troubleshooting – Bird Technologies 5000-XT-Manual User Manual

Page 63

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49

Troubleshooting

PROBLEM

POSSIBLE CAUSE

REMEDY

Nothing
shown on
display

Unit is off

Press and hold the OK key unitl
the key is illuminated blue.

Batteries are drained

Use external power source (see
“Power Supply” on page 7)

Replace the batteries (see
“Customer Service” on page 50)

Display shows
Start Screen
when sensor
is attached.

Sensor communication
has failed

Check connection to DPM.

Use a different cable.

Use a different sensor.

Display shows
dashes and
“Overrange”;
bar scale is full

Unit is overrange

Use higher power elements (if
applicable), or reduce RF power.

WPS Status
LED is not on

WPS not powered

Check connection to DPM

Connect WPS to a power supply
using the AC adapter

Erratic power
readings

Element contact out of
alignment (DPS)

Align the contact. It must be far

enough out to make good
contact with the element, but
must not restrict entry of the
element body.

Damaged element
(DPS)

Replace element.

Sensor has lost its zero
(TPS)

Rezero sensor.

Sensor is damaged

Replace sensor.

PC locks when
booting with
the 5000-XT
connected.

Incorrect BIOS settings
on PC.

Disconnect the unit from the PC
then reboot.