Back cover, Rockwell automation support, Documentation feedback – Rockwell Automation ControlFLASH Firmware Upgrade Kit User Manual User Manual
Page 50: Installation assistance, New product satisfaction return
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Publication 1756-UM105E-EN-E - October 2012
50
Supersedes Publication 1756-UM105D-EN-E - April 2012
Copyright © 2012 Rockwell Automation, Inc. All Rights Reserved. Printed in the U.S.A.
Rockwell Automation Support
Rockwell Automation provides technical information on the Web to assist you in using its products.
At
, you can find technical manuals, a knowledge base of FAQs, technical and
application notes, sample code and links to software service packs, and a MySupport feature that you can customize to make the
best use of these tools.
For an additional level of technical phone support for installation, configuration, and troubleshooting, we offer TechConnect
support programs. For more information, contact your local distributor or Rockwell Automation representative,
or visit
.
Installation Assistance
If you experience a problem within the first 24 hours of installation, review the information that is contained in this manual.
You can contact Customer Support for initial help in getting your product up and running.
New Product Satisfaction Return
Rockwell Automation tests all of its products to ensure that they are fully operational when shipped from the manufacturing facility.
However, if your product is not functioning and needs to be returned, follow these procedures.
Documentation Feedback
Your comments will help us serve your documentation needs better. If you have any suggestions on how to improve this document,
complete this form, publicat
, available at
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United States or Canada
1.440.646.3434
Outside United States or Canada
Use the
at
, or contact your local Rockwell
Automation representative.
United States
Contact your distributor. You must provide a Customer Support case number (call the phone number above to obtain one) to your
distributor to complete the return process.
Outside United States
Please contact your local Rockwell Automation representative for the return procedure.