Rockwell Automation 1789-L10_L30_L60 SoftLogix 5800 System User Manual - Manual (Page 247)

Rockwell Automation Publication 1789-UM002J-EN-P - December 2012 247
System Performance Tuning Guidelines Appendix E
• Check that your personal computer BIOS is compatible with the
operating system. Windows 2000 and Windows XP power management
features and other aspects of the operating system require support in the
personal computer vendor’s supplied BIOS. Check your personal
computer vendor’s website for updated BIOS versions and for details on
which operating systems are supported.
• Your system is running Windows 2000 or Windows XP operating system
and is subject to the ‘System Performance Counter Unexpectedly Leaps
forward problem’ as described in the Microsoft Knowledgebase. Many
systems will not demonstrate this anomaly unless actually running the
SoftLogix 5800 controller. This anomaly causes unexpected watchdog
timeouts and I/O connection timeouts. There is no feasible workaround
on these systems. The alternative is to upgrade your personal computer
such that it does not contain the affected South Bridge chipset.
• You are trying to run the SoftLogix 5800 controller on a platform that
does not meet the minimum system requirements of a Pentium 4 1.6 GHz
or greater.
• There is not enough RAM or disk space. Sufficient RAM keeps memory
swapping by the operating system to a minimum. Ample disk space and a
defragmented drive prevent excessive hard disk accesses.