Back cover, Rockwell automation support, Installation assistance – Rockwell Automation 1756-IH16ISOE ControlLogix Sequence of Events Module User Manual
Page 160: New product satisfaction return
Publication 1756-UM528A-EN-P - April 2004
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PN 957859-83
Copyright © 2004 Rockwell Automation, Inc. All rights reserved. Printed in the U.S.A.
Rockwell Automation
Support
Rockwell Automation provides technical information on the web to assist
you in using our products. At http://support.rockwellautomation.com, you
can find technical manuals, a knowledge base of FAQs, technical and
application notes, sample code and links to software service packs, and a
MySupport feature that you can customize to make the best use of these
tools.
For an additional level of technical phone support for installation,
configuration and troubleshooting, we offer TechConnect Support
programs. For more information, contact your local distributor or
Rockwell Automation representative, or visit
http://support.rockwellautomation.com.
Installation Assistance
If you experience a problem with a hardware module within the first 24
hours of installation, please review the information that's contained in this
manual. You can also contact a special Customer Support number for
initial help in getting your module up and running:
New Product Satisfaction Return
Rockwell tests all of our products to ensure that they are fully operational
when shipped from the manufacturing facility. However, if your product
is not functioning and needs to be returned:
United States
1.440.646.3223
Monday – Friday, 8am – 5pm EST
Outside United
States
Please contact your local Rockwell Automation representative for
any technical support issues.
United States
Contact your distributor. You must provide a Customer Support case
number (see phone number above to obtain one) to your distributor in
order to complete the return process.
Outside United
States
Please contact your local Rockwell Automation representative for
return procedure.