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Back cover, Rockwell automation support, Installation assistance – Rockwell Automation 1791P-XXXX CompactBlock Distributed I/O on PROFIBUS DP Series D I.I. User Manual

Page 32: New product satisfaction return, Publication

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Publication

1791P-IN002B-EN-P - October 2003

PN 957831-15

Supersedes Publication 1791P-IN002A-EN-P - June 2003

Copyright © 2003 Rockwell Automation, Inc. All rights reserved. Printed in the U.S.A.

Rockwell Automation Support

Rockwell Automation provides technical information on the web to assist you in using
our products. At http://support.rockwellautomation.com, you can find technical
manuals, a knowledge base of FAQs, technical and application notes, sample code and
links to software service packs, and a MySupport feature that you can customize to
make the best use of these tools.

For an additional level of technical phone support for installation, configuration and
troubleshooting, we offer TechConnect Support programs. For more information,
contact your local distributor or Rockwell Automation representative, or visit
http://support.rockwellautomation.com.

Installation Assistance

If you experience a problem with a hardware module within the first 24 hours of
installation, please review the information that's contained in this manual. You can also
contact a special Customer Support number for initial help in getting your module up
and running:

New Product Satisfaction Return

Rockwell tests all of our products to ensure that they are fully operational when shipped
from the manufacturing facility. However, if your product is not functioning and needs
to be returned:

United States

1.440.646.3223 Monday – Friday, 8am – 5pm EST

Outside United States

Please contact your local Rockwell Automation representative for any

technical support issues.

United States

Contact your distributor. You must provide a Customer Support case

number (see phone number above to obtain one) to your distributor in

order to complete the return process.

Outside United States

Please contact your local Rockwell Automation representative for

return procedure.

CompactBlock is a trademark of Rockwell Automation, Allen-Bradley, Inc.