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Western Digital WD ShareSpace User Manual User Manual

Page 6

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WD SERVICE AND SUPPORT - 1

WD SHARESPACE

USER MANUAL

WD Service and Support

Should you encounter any problem, please give us an opportunity to address it
before returning this product. Most technical support questions can be answered
through our knowledge base or email support service at

support.wdc.com

. If the

answer is not available or, if you prefer, please contact WD at the best telephone
number shown below.

Your product includes 30 days of free telephone support during the warranty period.
This 30-day period starts on the date of your first telephone contact with WD
technical support. email support is free for the entire warranty period and our
extensive knowledge base is available 24/7. To help us keep you informed of new
features and services, remember to register your product online at

https://www.wdc.com/register

.

Accessing Online Support

Visit our product support website at

support.wdc.com

and choose from these topics:

Downloads

- Download drivers, software, and updates for your WD product.

Registration

- Register your WD product to get the latest updates and special

offers.

Warranty & RMA Services

- Get Warranty, Product Replacement (RMA), RMA

Status, and Data Recovery Information.

Knowledge Base

- Search by keyword, phrase, or answer ID.

Installation

- Get online installation help for your WD product or software.

Contacting WD Technical Support

When contacting WD for support, have your WD product serial number, system
hardware, and system software versions available.

North America

Asia Pacific

English

800.ASK.4WDC

Australia

1 800 42 9861

(800.275.4932)

China

800 820 6682/+65 62430496

Spanish

800.832.4778

Hong Kong +800 6008 6008
India

1 800 11 9393 (MNTL)/1 800 200 5789 (Reliance)
011 26384700 (Pilot Line)

Europe (toll free)*

00800 ASK4
WDEU

Indonesia

+803 852 9439

(00800
27549338)

Japan

00 531 650442

Korea

+82-2-2093-1007

Europe

+31 880062100

Malaysia

+800 6008 6008/1 800 88 1908/+65 62430496

Middle East

+31 880062100

Philippines 1 800 1441 0159

Africa

+31 880062100

Singapore

+800 6008 6008/+800 608 6008/+65
62430496

Taiwan

+800 6008 6008/+65 62430496

* Toll free number available in the following countries: Austria, Belgium, Denmark, France, Germany, Ireland,

Italy, Netherlands, Norway, Spain, Sweden, Switzerland, United Kingdom.