Environmental compliance (china), Warranty information, Obtaining service – Western Digital My Book World Edition (white light) User Manual User Manual
Page 192: Limited warranty
APPENDIX - 186
MY BOOK WORLD EDITION
USER MANUAL
Environmental Compliance (China)
Warranty Information
Obtaining Service
WD values your business and always attempts to provide you the very best of
service. If this Product requires maintenance, either contact the dealer from whom
you originally purchased the Product or visit our product support website at
support.wdc.com for information on how to obtain service or a Return Material
Authorization (RMA). If it is determined that the Product may be defective, you will be
given an RMA number and instructions for Product return. An unauthorized return
(i.e., one for which an RMA number has not been issued) will be returned to you at
your expense. Authorized returns must be shipped in an approved shipping container,
prepaid and insured, to the address provided on your return paperwork. Your original
box and packaging materials should be kept for storing or shipping your WD product.
To conclusively establish the period of warranty, check the warranty expiration (serial
ability for lost data
regardless of the cause, recovery of lost data, or data contained in any Product
placed in its possession.
Limited Warranty
WD warrants that the Product, in the course of its normal use, will be free from
defects in material and workmanship for a period of three (3) years, unless otherwise
required by law, and will conform to WD’s specification therefor. This limited warranty
period shall commence on the purchase date appearing on your purchase receipt.
WD shall have no liability for any Product returned if WD determines that the Product
was stolen from WD or that the asserted defect a) is not present, b) cannot
reasonably be rectified because of damage occurring before WD receives the
Product, or c) is attributable to misuse, improper installation, alteration (including
removing or obliterating labels and opening or removing external enclosures,
including the mounting frame, unless the product is on the list of limited user-
serviceable products and the specific alteration is within the scope of the applicable
instructions, as found at support.wdc.com), accident or mishandling while in the
possession of someone other than WD. Subject to the limitations specified above,
your sole and exclusive warranty shall be, during the period of warranty specified
above and at WD’s option, the repair or replacement of the Product. The foregoing
warranty of WD shall extend to repaired or replaced Products for the balance of the