Google Message Continuity Setup and Administration Guide - Manual (Page 4)

Contents 5
Contents
Chapter 1: Getting Started 7
About Google Message Continuity 7
How Synchronization Works 8
Using GAMME for Migrating Larger Amounts of Mail 9
Slow migration when adding users to GMC 9
Prerequisites for Setting Up Google Message Continuity 9
System Requirements and Supported Platforms 10
Steps for Setting Up Google Message Continuity 11
Chapter 2: Add Your Exchange Users to Google Apps 13
Before you begin 13
Overview 13
Adding Users with Google Apps Directory Sync 13
Manually Adding Users in the Google Apps Control Panel 14
Chapter 3: Change Your Settings in the Control Panel 17
Overview 17
Chapter 4: Set Up Dual Delivery 21
Overview 21
Chapter 5: Install and Configure the Continuity Sync Server 25
1. Complete a preparation checklist 26
2. Download and run the installer file 26
3. Configure the Continuity Sync Server (Step 1 of 3) 27
4. Configure users (Step 2 of 3) 29
5. Configure the Windows Service (Step 3 of 3) 31
Next Steps 32
Re-installing the Sync Server 33
Chapter 6: Test Your Message Continuity Setup 35
Test Your Setup and Installation 35
Notify Your Users About Message Continuity 35
Software Upgrades 36
Next Steps 36
Chapter 7: Best Practices for Handling Planned and Unplanned Outages 37
What Users Can Do During an Outage 38