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3 user calibration troubleshooting, User calibration troubleshooting, Galaxy® gas analyzer — operating manual – Eppendorf Galaxy Gas Analyzer User Manual

Page 41: Troubleshooting

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41

Galaxy® Gas Analyzer — Operating manual

* Certain configuration problems can be corrected remotely. Using the optional Analyzer Data
Manager, it is possible to export the current configuration, then E-mail it to the manufacturer’s
Technical Support or Service Department. Depending on the type of error, it may be possible to
correct the configuration file, then import it back into the instrument.

9.3

User calibration troubleshooting

For error messages that may be displayed during a user calibration procedure (see Tab. on
p. 42):

Check O

2

Cal.

This warning is most often caused by an incorrect user
calibration. Recalibrate the sensor or press Return to Factory
Settings. If the warning remains, the sensor may be damaged or
faulty; return the instrument to the manufacturer for service or
repair.

Ref. Fault

This warning possibly means the infrared sensor is dirty or
damaged; return the instrument to the manufacturer for service or
repair.

Invalid Config. *

The instrument has detected a problem with the configuration
parameters, most likely after a firmware update. Return the
instrument to the manufacturer for service or repair.

Change O

2

Cell

If the oxygen cell has not been replaced for at least 2 years, its
performance and accuracy may be impaired. Return the
instrument to the manufacturer for service.

Change Pump

The pump has exceeded its recommended run time and should
be replaced. Return the instrument to the manufacturer for
service.

Change Battery

The lithium ion battery has exceeded its recommended lifetime
(or number of charge cycles) and needs to be replaced. Return
the instrument to the manufacturer for service.

User Cal. Due

More than a month has passed since the last user calibration. For
optimum performance and accuracy, run the user calibration each
time you use the instrument.

Invalid Time

This is most likely to occur after you Reset the instrument. Enter
the correct time using the Time & Date option from the Utilities
menu.

Invalid Date

This is most likely to occur after you Reset the instrument. Enter
the correct date using the Time & Date option from the Utilities
menu.

Baro. Fault

The instrument has detected a fault with the barometric sensor or
its calibration, which will affect the accuracy of readings because
they are pressure-sensitive. Return the instrument to the
manufacturer for service.

Warning message

Icon

Probable explanation

9

Troubleshooting