10 0 s s – Eppendorf I-26R Large Stackable Incubator Shakers User Manual
Page 42

42
I-26/26R Incubator Shakers M1324-0050
Operating Manual
1
1
0
0
S
S
E
E
R
R
V
V
I
I
C
C
E
E
10.1 Troubleshooting
If any problems occur with your shaker, do not attempt to perform any service on the unit
other than specified in this manual. Unauthorized servicing may void the warranty.
Please contact your local Sales Order Department
In any correspondence with New Brunswick or Eppendorf, please refer to the Model
Number and Serial Number of your unit. This information is on the
ELECTRICAL
SPECIFICATION PLATE
, located on the rear panel of the unit, above the
POWER
CONNECTOR
. The Serial Number is also labeled in the lower right corner of the front
panel, below the chamber door seal.
There are some problems, however, that you can investigate and correct yourself. Refer
to the following Troubleshooting Guide:
Symptom(s)
Probable Cause(s) & Solution(s)
No power; display is not on; power cord is not plugged in and/or
power switch is off: plug in power cord (to working electric
outlet), and turn on power switch.
Door is open: close door firmly, making sure latch is engaged.
Door is closed but not completely: door magnet is not adjusted
correctly; call for service.
On/Off switch is not working: call for service.
Tilt switch has been triggered. Check to ensure the load is
evenly distributed and that the shaker is level on a solid surface.
Restart by pressing the START/STOP button.
Fuse(s) burned out: check and replace as needed.
If you recently replaced a fuse, it may not have been seated
properly: remove and reinstall the fuse carefully.
Shaking speed has been set to Zero by program running or by
computer interface: reset shaking speed.
Defective main board: call for service
Defective display controller board: call for service.
Jammed shaking mechanism: check for debris; if necessary,
call for service
Defective motor: call for service
Shaker does not run.
Drive belt out of alignment or worn: call for service.
If you recently replaced a fuse, it may not have been seated
properly: remove and reinstall the fuse carefully.
Incorrect speed calibration: recalibrate shaking speed.
Defective main board: call for service.
Defective tach board: call for service
Defective motor: call for service.
Shaker runs slowly
and/or no speed
indication.
Drive belt is out of alignment or worn: call for service.
...continued...