Eppendorf epMotion 96 - Manual (Page 64)

Troubleshooting
epMotion
® 96
English (EN)
64
7.1.3 Liquid volume
7.1.4 File names
7.1.5 Sensors
Problem Cause Solution
Pipetting volume is
larger than ... • Set liquid volume is too high.  Reduce the liquid volume.
• Pipette tips are too small.  Insert pipette tips with 50μL or
300μL capacity.
No tips installed • No pipette tips inserted.  Insert epT.I.P.S Motion Reloads 50
μL or 300 μL.
• Pipette tips not recognized.
• Pipette tips were not properly
locked.
 Push the lever all the way back.
Problem Cause Solution
File name to long • File name is too long.
• Program cannot be saved.  Choose a file name with a
maximum of 21 characters.
File name already exists • File name is already used.
• Program cannot be saved.  Choose a different file name.
Problem Cause Solution
Lower sensor triggered • Sensor for the piston movement
was triggered.
 Switch the device off and back on
again.
 If the error persists, please contact
the authorized service.
Upper sensor triggered • Device error.
• Sensor for the piston movement
was triggered.
 Switch the device off and back on
again.
 If the error persists, please contact
the authorized service.