Eppendorf epMotion 96 - Manual (Page 63)

63
Troubleshooting
epMotion ® 96
English (EN)
7 Troubleshooting
7.1 General errors
7.1.1 Pipette tips
7.1.2 Wireless connection
Problem Cause Solution
Liquid is dripping from
the pipette tips. • Wrong pipette tips.  Check the pipette tips.
 Insert epT.I.P.S Motion Reloads 50
μL or 300 μL.
• Pipette tips do not fit the tip cones
properly.
 Unlock the pipette tips.
 Check the interspace.
 Remove any foreign matter.
 Lock the pipette tips.
• O-rings are damaged.  Contact the authorized service.
Pipette tips are not
recognized. • Tray with pipette tips has been
rotated by 180°.
 Insert the tray with the notch
pointing towards the handle of the
loading frame.
Problem Cause Solution
Connection error • The device is switched off.  Switch the device on.
 Shut down and restart the software.
• No wireless connection.  Open Settings on the iPod.
 Activate Wi-Fi .
 Shut down and restart the software.
• Wireless connection is not
configured correctly.
 Open Settings on the iPod.
 Open Wi-Fi and verify the network
settings.
 Shut down and restart the software.
• No wireless connection.
• The distance between the iPod and
the device is too large.
 Place the iPod closer to the device
or put it into the docking station.