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Cleaning the drum unit, Replacing the toner cartridge – Brother DCP1200 User Manual

Page 119

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11 - 7

T R O U B L E S H O O T I N G A N D R O U T I N E M A I N T E N A N C E

Vertical Black Lines

Sometimes you may see vertical streaks/black

on Printouts.

lines on printouts. Your machine’s primary
corona wire for printing may be dirty. Clean
your primary corona wire (see page 11-17).
Try printing again. If the problem continues,
call Brother Customer Service at
1-800-284-4329 (USA),
1-800-853-6660 (from within Canada) or
1-514-685-6464 (from within Montreal).

My headers or footers

Most laser printers have a restricted area that

appear when I view

will not accept print. Usually these are the first

my document on the

two lines and last two lines, which leaves 62

screen but do not show printable lines. Adjust the top and bottom
up when I print them.

margins in your document to allow for this.

TWAIN Errors appear

Make sure the Brother TWAIN Driver is

while scanning.

selected as the primary source. In PaperPort

®

,

click File | Select Source, highlight the Brother
TWAIN Driver and click Select.

You see the “New

Click on ‘Do not install a driver. (Windows

Hardware Found”

will not prompt you again)’ and click ‘OK’.

message on your PC

(See page 4-12.)

screen (although you
have already installed
the drivers in
Windows 95).

You see the “Update

Follow the instructions from the installer,

Device Driver Wizard” then click Next. Click Finish when it appears
or “Add New Hardware on the screen. (See page 4-12.)
Wizard” message on
your PC screen
(although you have
already installed
the drivers in
Windows 95 or 98).

Cannot perform ‘2 in 1’ Check that the paper size setting in the
printing

apprication and in the printer driver are the same.

Cannot print when

Try to reduce the printing resolution.

using Adobe Illustrator.

When using ATM fonts, If you are using Windows 95/98, select
some characters are

‘Printer Settings’ from the ‘Start’ menu.

missing or some

Open ‘Brother DCP-1200’ properties. Click

characters are printed

‘Spool Setting’ on the ‘Details’ tab.

in the same place.

Select ‘RAW’ from ‘Spool Data Format’.

Difficulty

Suggestions

Scanning
Difficulties

Software
Difficulties

General
Printing
Difficulties
(Continued)