Brother DCP1200 - Manual (Page 118)

T R O U B L E S H O O T I N G A N D R O U T I N E M A I N T E N A N C E 11 - 6
If You Are Having Difficulty with Your Machine
If you think there is a problem with your copier/printer, make a
copy first. If the copy looks good, the problem is probably not
your machine. Check the chart below and follow the
troubleshooting tips.
Difficulty Suggestions
Vertical streaks Sometimes you may see vertical streaks on
appear in copies. your copies. Either the scanner or the primary
corona wire for printing is dirty. Clean them
both. (See pages 11-12 and 11-17.)
The machine does not Check the following:
print. • The machine is plugged in. (See page 2-7.)
• The toner cartridge and drum unit are installed
properly. (See page 2-4.)
• The interface cable is securely connected
between the machine and computer.
(See page 4-2.)
• Check to see if LCD is showing an error
message. (See page 11-1.)
The machine prints Reset the machine or unplug the electrical cord
unexpectedly or it and plug it back in. Check the primary settings
prints garbage. in your application software to make sure it is
set up to work with your machine.
The machine cannot The machine received a very complex print job
print full pages of a and could not process part of the page. This
document. problem may be solved in several ways:
• If you are using Windows
® 3.1x, Windows ®
95/98 or Windows NT ® Workstation Version
4.0 with the supplied printer driver, see the
“Windows
® Setup Printing Problems” section.
• Try to reduce the complexity of your
document or reduce print resolution.
The machine prints the Your computer is not recognizing the printer’s
first couple of pages
input buffer full signal. Please make sure to
correctly, then some connect the printer cable correctly.
pages have text missing.
The machine cannot • Reduce the printer resolution. Reduce the
print full pages of complexity of your document and try again.
a document. Reduce the graphic quality or the number of
A MEMORY FULL font sizes within your application software.
message occurs. • Expand the printer memory by installing one
of the optional memory boards (ME8000 or
ME16000).
Copy
Quality
Difficulties
General
Printing
Difficulties