Konica Minolta Bizhub 215 - Manual (Page 85)

bizhub 215 5-2
5.1 Main messages and troubleshooting 5
5 Troubleshooting
This chapter describes how to take corrective actions when an error message appears or a problem occurs.
5.1 Main messages and troubleshooting
Message Cause Correction action
[COMMUNICATION ERROR]
[XXXX Server] Communication with the server
failed due to a problem in the
main unit or unavailability of the
network or server. Check the communication result
report.
Contact your network adminis-
trator.
[CANNOT CONNECT]
[XXXX Server] A connection with the server
could not be established. Make sure that the Ethernet ca-
ble is correctly connected.
(page 2-3)
Check the function settings on
the [E-MAIL SETTING 1], [E-
MAIL SETTING 2], and [NET-
WORK SETTING] menus.
Contact your network adminis-
trator.
[CANNOT GET IP]
[XXXX Server] An IP address could not be ob-
tained from the DNS server. Contact your network adminis-
trator.
[DISCONNECT]
[XXXX Server] The connection with the server
has been lost. Contact your network adminis-
trator.
[WRONG PASSWORD]
[XXXX Server] Login to the server failed due to
a wrong password. For the POP3 server, check the
function settings on the [E-MAIL
SETTING 2] menu. Contact your
network administrator.
[MEMORY FULL] Copies or incoming/outgoing
data has exceeded the memory
capacity. Press any key to cancel the job.
[MEMORY FILE FULL] The maximum number of files
has been used during E-mail
transmission. Remove the transmitted data
stored in the memory.
[SERVER MEMORY FULL]
[SMTP Server] A memory overflow occurred in
the SMTP server during E-mail
transmission. Contact your network adminis-
trator.
[XXX SERVER ERROR] Scanned data could not be
properly uploaded to the FTP
server or the SMB server. Contact your network adminis-
trator.