Lenovo ThinkServer TD100x - Manual (Page 88)

Troubleshooting tables
Use the following tables to find solutions to problems that have identifiable
symptoms. See the Hardware Maintenance Manual, which is available on the
Lenovo Support Web site, for more detailed troubleshooting information. If you
cannot find the problem in these tables, run the diagnostic programs (see “Running
the diagnostic programs” in the Hardware Maintenance Manual).
If you have just added new software or a new optional device and the server is not
working, complete the following steps before using the troubleshooting tables:
1. Check the system-board LEDs or the LEDs on the front control panel (see
“System-board LEDs” on page 85).
2. Remove the software or device that you added.
3. Run the diagnostic tests to determine whether the server is running correctly.
4. Reinstall the new software or new device.
EasyStartup problems
The following table lists problem symptoms and suggested solutions.
Table 6. EasyStartup Setup and Installation CD
Symptom Action
The ThinkServer
EasyStartup DVD will not
start.
v Make sure that the server supports the EasyStartup program and has a startable
(bootable) CD or DVD drive.
v If the startup (boot) sequence settings have been changed, make sure that the CD or
DVD drive is first in the startup sequence.
v If more than one CD or DVD drive is installed, make sure that only one drive is set as
the primary drive. Start the CD from the primary drive.
The operating-system
installation program
continuously loops.
Make more space available on the hard disk.
The EasyStartup
program will not start the
operating-system CD.
Make sure that the operating-system CD is supported by the EasyStartup program.
72 ThinkServer TD100 and TD100x Types 4203, 4204, 4205, 4206, 6398, 6399, 6419, and 6429: Installation Guide