Troubleshooting – Sony VPCEH1FGX User Manual
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VAIO User Guide VPCEG1/VPCEH1/VPCEJ1/VPCEL1 Series
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Troubleshooting
What should I do if my VAIO computer becomes
unstable (Windows starts)?
Try the suggestions below:
Start VAIO Care to search for a solution.
Restore computer system files.
Use the restore point that you created before your VAIO computer becomes unstable.
Uninstall software or a software driver if your VAIO computer has become unstable
after you installed the software or the software driver.
Reinstall the preinstalled software or software drivers on your VAIO computer if such
software or software drivers have not been working properly.
Restore your VAIO computer from a system image backup if you have created the
backup. Refer to Windows Help and Support for more information.
If the problem persists, follow the instructions in Recovering from the Recovery
Area to recover your VAIO computer.
If you have not yet created Recovery Media, create the Recovery Media.
Be sure to make a backup copy of your valuable data before recovering your VAIO
computer. Refer to Windows Help and Support for more information.
Note
Recovering your VAIO computer will delete all the data on the built-in storage
device.
© 2011 Sony Corporation
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