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Chapter 6: troubleshooting, I cannot build wireless connection, The hardware status is incorrect – Allied Telesis AT-WNU300N User Manual

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AT-WNU300N IEEE802.11b/g/n 2T2R Wireless Fast USB Adapter User Manual

37

Chapter 6: Troubleshooting

I Cannot Build Wireless Connection

Please check the following:

Is the wireless adapter inserted to USB port correctly?

Are the driver and the utility installed correctly?

Is the wireless AP providing service which covers the wireless adapter?

Is the encrypted key entered correctly?

Is the wireless communication specification of the AP compliable with the adapter?

The Hardware Status Is Incorrect

If encountering the following incorrect situations,

The Device Manager shows an unknown device with [ ! ] or [ ? ] icons in Network adapters.

The Device Manager does not show the device in Network adapters.

The Device Manager shows more than one “802.11n USB Wireless LAN Card” items in Network
adapters.

Please perform the following steps:

1. Right click on the device item and select “Delete”.

2. Press “OK” when the confirmation dialog box shows up.

3. Re-install the driver and the utility according to Chapter2.

In Device Manager, the Device Shows a Cross.

A cross means the device is temporary disabled. Please perform the following steps:

1. In Device Manager, right click on the device item.

2. Select “Enable” to start up the device.