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Samsung SPH-I500SS-XAR User Manual

Page 200

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Section 4: Safety Guidelines and Warranty Information

4B: Manufacturer’s Warranty 197

Answer:

Palm

TM

Desktop 4.0 was only released a short time before being

upgraded to version 4.1. You MUST use Palm Desktop ver 4.1 with the
i500. This software fixed numerous issues. You can download the
software from

http://www.palm.net

or install from the distribution CD. To

install the Palm Desktop 4.1 software:

1.

Close any HotSync or Palm Desktop Software currently running on
the system.

2.

Download the software from http://www.palm.net or install from the
distribution CD.

3.

After the software download is complete, install the software on to
your system.

Question:

Can I sync my existing backup from my old Palm OS

®

device

to my SPH-i500?

Answer:

NO! Due to the integration of the cellular handset into the

i500's Palm OS implementation, some of the system files that are synced
during a HotSync operation are unique to the i500. Dropping a backup
from ANY other Palm OS device may cause network/serial connectivity
and other features to stop working properly, or may result in a permanent
"Fatal Error" every time you power on the handset until you do a hard
reset. If you have an existing Palm Powered

TM

device, simply beam

address book, datebook and other data to the i500. When doing an initial
HotSync

®

, create a NEW user name for the i500. You will then need to

use the Palm Install tool or your other application's install programs to
finish setting up your i500.

Question:

Can I use my existing email client on my SPH-i500?

Answer:

Maybe… Existing email clients like Eudora and MultiMail Pro

have been tested and they work properly on the i500. A problem MAY exist
if you are having to dial into a corporate network for security reasons.
The configuration of Sprint PCS's 3G Vision network precludes dialing a
discrete phone number for data access, you must instead dial into the
Vision network to access mail servers or any other internet resource.
Many corporate networks require you to dial into a secure access device
for access to their mail servers. If this is the case, you may not be able to
access your email. Sprint PCS has personal and enterprise editions of
their Business Connection software, which provides a client that will