3troubleshooting, 2 the display module is not communicating – Matrix Orbital GLT240128 Legacy User Manual
Page 20

Table 1: Default Values
Contrast
128
Backlight
255
Baud Rate
19.2 kbps
Data Lock
False
NOTE
The display module will revert back to the old settings once turned off, unless the
settings are saved.
3
Troubleshooting
3.1
The display does not turn on when power is applied.
• First, you will want to make sure that you are using the correct power connector. Standard floppy drive
power cables from your PC power supply may fit on the Power/Data Connector however they do not
have the correct pinout as can be seen in Figure ??. Matrix Orbital supplies power cable adapters for
connecting to a PC, which can be found in the Accessories Section on page 2.
• The next step is to check the power cable which you are using for continuity. If you don’t have an
ohm meter, try using a different power cable, if this does not help try using a different power supply.
• The last step will be to check the Power / Data Connector on the GLT240128. If the Power / Data
Connector has become loose, or you are unable to resolve the issue, please contact Matrix Orbital
see 15.6 on page 64 for contact information.
3.2
The display module is not communicating.
• First, check the communication cable for continuity. If you don’t have an ohm meter, try using a
different communication cable. If you are using a PC try using a different Com port.
• Second, please ensure that the display module is set to communicate on the protocol that you are
using, by checking the Protocol Select Jumpers. To change the protocol used by the display module
see Section 2.6 on page 12.
• Third, ensure that the host system and display module are both communicating on the same baud rate.
The default baud rate for the display module is 19200 bps.
• * If you are communicating to the display via I
2
C please ensure that the data is being sent to the
correct address. The default slave address for the display module is 0x50.
NOTE
I
2
C communication will always require pull up resistors.
• Finally, you may reset the display to it’s default settings using the Manual Override Jumper, see
Section 2.8 on the preceding page.
Matrix Orbital
GLT240128
15