If you do not see current wind readings, Troubleshooting, Contacting davis instruments – DAVIS Universal Anemometer Interface for Vantage Pro2 User Manual
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If You Do Not See Current Wind Readings
Refer to your ISS Installation Manual or Anemometer Transmitter Kit Manual.
Note:
It is assumed that the ISS or Anemometer Transmitter Kit has been installed and tested as
instructed in the ISS or Anemometer Transmitter Kit manual.
A Note on Securing Cables
Prevent fraying or cutting of cables by securing them so they will not whip
about in the wind. Secure a cable to a metal pole by wrapping electrical tape
around them both. Placing clips or ties approximately every 3 – 5ʹ (1 – 1.6 m)
Note:
Do not use metal staples or a staple gun to secure cables. Metal staples — especially when
installed with a staple gun — have a tendency to cut the cables.
Secure any unused cable by coiling and taping coil to the pole, or hanging it on a
hook on the post. Place the coil at least 6ʺ away from the antenna.
Troubleshooting
“The propeller or wind cups are spinning but my console displays 0 mph.”
The signal from the wind cups is not being received by the console. Check
your cables for visible nicks and cuts. Look for corrosion in the WIND
jack on the Sensor Interface Module and on splices in the cable (if any). If
none of these steps solve the problem, call Tech Support to ask for a wind
test cable.
“Wind readings aren’t what I expected them to be.”
Be very careful. Comparing to measurements from TV, radio, newspa‐
pers, or a neighbor is NOT a valid method of verifying your readings. If
you have questions, contact your anemometer manufacturer.
Contacting Davis Instruments
Note:
Try to identify the source of a problem before contacting Technical Support. If the problem is with
the anemometer, you should contact that manufacturer’s technical support. If the problem is with
the Universal Anemometer Interface or the Vantage Pro2, contact Davis Technical Support.
(510) 732‐7814 for Technical Support, Monday – Friday, 7:00 a.m. – 5:30 p.m. PST
(800) 678‐3669 Toll‐Free Order Line, Monday – Friday, 7:00 a.m. – 5:30 p.m. PST
Our customer service representatives can answer most questions and assist you
with your purchases.
(510) 732‐9229 For callers outside the USA or Canada.
(510) 670‐0589 Fax to Customer Service or Tech Support.
www.davisnet.com Copies of User Manuals are available on the “Support” page.
Watch for FAQs and other updates. Subscribe to the e‐newsletter.
[email protected] E‐mail to Technical Support.
[email protected] E‐mail to Customer Service.
[email protected] General e‐mail.
Note:
Please do not return items to the factory for repair without prior authorization.