AMT Datasouth 4000 - Manual (Page 64)

User's Guide 64
TROUBLESHOOTING AND MAINTENANCE
The following errors may be detected and displayed by the printer. In each case either the Ready, Media,
or Ribbon LED will blink steady.
Printer Detected Errors
LCD ERROR MESSAGE DESCRIPTION RECOVERY
Error: Power Fail The printer has detected
+24VDC has dropped below a
minimum acceptable level
causing the printer to back up
all settings to EEPROM. Turn printer off, wait 5
seconds and turn back on.
Error: Printhead Open Printer has detected the print
head latch is open. Verify media and ribbon is
loaded properly. Fully close
latch by rotating clockwise.
Press FEED to recover,
CANCEL to remove any
pending print job from printer
buffer.
Error: Media Out The printer has detected a
media out condition while
printing or feeding media. Open print head and replace
media. Close print head and
refer to LCD for recovery
options. If media appears to
be loaded, check for proper
routing, check Media Sensing
feature to make sure it
matches media type used
either gap or black bar. Run
the media calibration test.
Error: Media Feed A media feed error is
displayed when the printer is
unable to find the top of form
indication as configured either
gap, or black bar. Open print head and verify
media is loaded correctly.
Check the feature Media
Sensing and verify it is set to
the type of media used either
gap, or black bar. Close print
head and refer to LCD for
recovery options. If problem
repeats, verify the small arrow
on the media sensor arm is
directly over the object to be
sensed (gap or hole) then run
the Media Calibration test.