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HP Optical Jukeboxes User Manual

Page 70

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Chapter 3

Operating the Jukebox

Troubleshooting

You want to stop a
running test

Press

CANCEL

. The current test loop continues

until finished, then the test stops.

INIT ELEM
displays

• The jukebox is inventorying the disks and

drives. The jukebox or host computer may
have initiated this process. Wait for this
process to finish.

• If this process does not complete, if READY

does not appear in the display, or if no motion
is seen in the jukebox, power cycle the
jukebox.*

• If the jukebox does not come up READY, call

your service representative.

Can’t write to the
disk

• Check the host computer or network file

system access permissions.

• Check that your disk is the correct density and

is HP-qualified.

• Check your host computer messages and host

system documentation for interpretation of the
error messages.

• Check that the disk is not write protected (see

Figure 2-2 on page 2-6).

• Refer to “HP Services and Support” at the web

site www.hp.com.

• Call your service representative.

* Before turning power to STANDBY, ensure that the SCSI bus is
inactive and will remain inactive while you are troubleshooting. Going
to STANDBY in this jukebox while the SCSI bus is active can cause
data loss and/or SCSI bus problems.

Table 3 -3

Troubleshooting

Problem

What to do