HP Systems Insight Manager - Manual (Page 124)

Collecting contract and warranty data
The following tasks are used to collect contract and warranty data:
•
Initial contract and warranty collection.
This task collects contract and warranty data from newly discovered systems. If the required
system properties are not entered for a new system or automatically collected by HP SIM
during identification, contract and warranty data will not be collected.
•
Monthly contract and warranty collection
This task collects contract and warranty data every month. If the required system properties
are not entered for a system or automatically collected by HP SIM during identification, contract
and warranty data will not be collected.
If you want to run the Contract and Warranty Collection task immediately for an updated system,
select Options
→Contract and Warranty Data Collection. Collecting Contract and Warranty
information is limited to once a day.
IMPORTANT: Running the contract and warranty collection task more than once a month is not
recommended or needed since the data does not often change.
Viewing contract and warranty status
Overview
The Contract and Warranty Status page is available when you click the CW icon on the system
table view page or the Contract and Warranty Status link on the system page. This page lists
System Information and contract and warranty details.
NOTE: A system can have multiple contracts and warranties.
System Information
•
System Name
The system name or IP address.
•
Serial Number
The system serial number. This can be the serial number discovered by HP SIM or the number
you entered in the Customer-Entered serial number field on the Edit System Properties page.
•
Registered Product Number
The product number. Typically, the product number is the number used to order a system.
•
Product Line
Details about the product line.
Contract
•
CCRN (Customer Contract Reference Number).
The reference used for the contract as renewed over time.
•
Active Contract
This value is true if an active contract exists.
•
Start Date
The start date of an active contract.
124 Contract and warranty